Glossary
Definition
AI search visibility is the likelihood that AI assistants like ChatGPT, Perplexity, and Google's AI Overviews mention or recommend your business when a user asks a local question.
AI tools generate answers by synthesizing information from multiple trusted sources. For local businesses, this means your business facts must be consistent and corroborated across your website, Google Business Profile, major citation sites, and credible local mentions. Businesses with clear, consistent, and well-sourced information are more likely to be cited. Sparse or contradictory data causes AI tools to omit a business entirely, even if its service quality is high.
Related terms
Local SEO is the practice of optimizing a business's online presence so it appears prominently in geographically relevant search results, including Google Maps and the local pack.
NAP consistency refers to having your business Name, Address, and Phone number identical across every online listing, directory, and web page where your business appears.
A GEO (Generative Engine Optimization) audit evaluates how accurately and consistently your business information appears across the sources that AI search tools use to generate answers.
Citations are online mentions of your business's name, address, and phone number on directories, review sites, data aggregators, and local websites — with or without a link.
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